Job Specifications

• Minimum of Bachelors’ degree in IT or management
• Desire to work/stay in Nepal
• Good communication skills with fast typing speed
• At least 6 months experience in Information Technology field

Responsibilities

• Take incoming live chat requests on brand website (ensuring response time is within 30 seconds between messages on average after training period)
• Knowledge of cPanel, domain name and hosting structure and how things work
• Handle outgoing phone calls for service renewal reminder or other basic communications
• Respond to basic queries received via support ticket
• Blog writing specific to current IT trends, tutorial or other relevant topics

Opening for

• Time Block 1: 7 AM to 3PM
• Time Block 2: 3 PM to 11 PM